Tuesday, June 16, 2015

IBM Tech Support Direct Referral Walk in - Bangalore - Freshers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

IBM Tech Support Direct Referral Walk in - Bangalore - Freshers
Dear All,
Freshers who are in bangalore and interested in Voice process (Detailed Job description enclosed) and have good communication skills can walk in as per below details
Job Description :
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
Eligibility Criteria
# Mandatory Bachelor's Degree/ Master's Degree ( Fresher’s/ Experienced ) ( Candidate Applying for this Job Must be a Graduate in Any Discipline 15 Years + education ) {Minimum 15 Years formal Education}
# Excellent Communications Skills (both spoken and written)/ soft skills
# Requested to carry all Education and official credentials
Printout of this call letter
Updated Resume
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License) - Original
Additional Information
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.
Venue Details:-
IBM India Pvt. Ltd, C Block EGL, Domlur- Kormangala Inner Ring Road, Bangalore
Time: Mon To Fri 11 am to 3 pm
CONTACT NAME: Prashant Ramakrishna
Referred by:
Sadanand Shastri
Emp ID : 643105
* You can go directly by taking a print out of this.
* People who have already taken the interview can try only after 90 days from the earlier interview

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